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Privacy Policy

This Privacy Policy describes how and when Holidayholic.com collects, uses, and shares information when you purchase an item from this website, contact us, create user generated content on this site including comments & product reviews or otherwise use this website & the services offered.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Paypal and Stripe, our payment processors.

Who we are

Our website address is: https://www.holidayholic.com.  Our company is located in the United States.

What personal data we collect and why we collect it

 

Purchases

To fulfill your order, you must provide us with certain information, such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information (for a custom order, for example), if you contact us directly.  Your full credit or debit card number is never exposed nor provided to us.  We store your order information (name, email address, shipping address, telephone number if you provided it & the amount of the sale, but never your payment card information) on our own servers for no less than seven years.  This information is never shared with anyone other than the service providers and shipping carriers who deliver your order.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

If you contact us via a contact form on this website, we collect and retain the information you provide on the form indefinitely.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We may use third party providers, such as StatCounter or Google Analytics, to analyze user activity on our sites in order to improve our customers’ experience on our site. We can use this analysis to gain insights about how to improve the functionality and experience of the website.  The information provided to these third party providers consists of the domain & the IP address and the pages on this website that you have visited, the date & time of your visits and your approximate geographical location. “Personally identifiable information such as visitor’s name, telephone number, postal address and email address are technically impossible for StatCounter to collect and no attempt is made to do so. The information that is recorded consists of the date and time of visit, ip address, browser (e.g. Firefox 3.5), operating system version (e.g. Windows XP), screen resolution (e.g. 800×600), referring link, the current page url and the current page title.”  Click the names of the services above to read StatCounter & GoogleAnalytics privacy policies.  If you would like to opt out of having Google Analytics collect your data, there is a free opt-out browser addon available here: https://tools.google.com/dlpage/gaoptout

It will not be possible to opt out of the StatCounter cookie on this website but you may be able to block it on your own in your browser settings.

Interest-Based Online Advertising and Google Analytics

We may show ads on this website that plant cookies and collect data about your browsing habits, in order to show you ads on topics of interest to you on this website and on websites all across the Internet. To opt out of Google advertising services data collection, go here. If you would like opt out of other such advertising services, please click here.

Why We Need Your Information and How We Use It

At Holidayholic.com we rely on a number of legal bases to collect, use, and share your information, including:

  • as needed to provide our services, such as when to use your information to fulfill your order, to settle disputes, or to provide customer support;
  • when you have provided your affirmative consent, which you may revoke at any time, such as by ordering a product or signing up for a mailing list;
  • if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
  • as necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as  providing and improving our services. We use your information to provide the services you requested and in our legitimate interests to improve our services and for Compliance with the payment & shipping provider policies and Terms of Use. We use your information as necessary to comply with our legal and fiduciary obligations

Who we share your data with

We share customers’ personal information for very limited reasons and in limited circumstances, as follows:

  • Payment processors. We share information with our payment processors as necessary to complete your orders and to comply with obligations under the policies and terms of use of Paypal, Stripe and any other payment processor you use as a customer of this site.
  • Service providers. We engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies and printing companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.
  • Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
  • Compliance with laws. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

We store your order information (name, email address, shipping address, telephone number if you provided it & the amount of the sale, but never your payment card information) on our own servers for no less than seven years.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.  Order information may sent to third party service providers when necessary to complete your order: shipping companies, payment processors, printers, product distributors.

For our EU visitors: We are a United States company, therefore we may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, your personal information may be sent to a jurisdiction with different data protection and government surveillance laws than your jurisdiction.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. we describe these rights below:

Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) we will generally delete your personal information upon request.
Object. You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How we protect your data

We maintain a strict no spam policy. We will not email you without permission except as needed to fulfill your orders and provide customer support. If you opt in to our special email offers or mailing list, you have the right to opt out again at any time.

We use SSL to encrypt your data when you place orders and make payments on our website.

Our data is stored on our own non-internet connected disk drives and on cloud servers that adhere to the GDPR and all state of the art data security protections.

This website and our databases are proudly hosted by Dreamhost.

 

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